Software as a Service (SaaS) Agreement
THIS AGREEMENT is dated as of your use of the
(1) Event Essentials sm, herein referred to as; Supplier.
(2) Subscriber, herein referred to as; Customer.
(3) Jointly referred to as; the Parties.
(A) The Supplier has developed certain software applications and platforms which it makes available to
subscribers via the internet on a pay-per-use basis for the purpose of promoting and organizing an
(B) The Customer wishes to use the Supplier’s service in its business operations.
(C) The Supplier has agreed to provide and the Customer has agreed to take and pay for the Supplier’s
service subject to the terms and conditions of this agreement.
1.1 The definitions and rules of interpretation in this clause apply in this agreement.
Authorized Users: those employees, agents and independent contractors of the Customer who are
Authorized by the Customer to use the Services and the Documentation, as further described in clause
Business Day: any day which is not a Saturday, Sunday or public holiday in the US.
Change of Control: the direct or indirect acquisition of either the majority of the voting stock, or of
all, or substantially all, of the assets, of a party by another entity in a single transaction or a series of
Confidential Information: information that is proprietary or confidential and is either clearly
labelled as such or identified as Confidential Information in clause 11.5.
Customer Data: the data inputted by the Customer, Authorized Users, or the Supplier on the
Customer’s behalf for the purpose of using the Services or facilitating the Customer’s use of the
Documentation: the document made available to the Customer by the Supplier online via
FestivalSetup.com or such other web address notified by the Supplier to the Customer from time to
time which sets out a description of the Services and the user instructions for the Services.
Initial Subscription Term: the initial term of this agreement as set out in Schedule 1.
Normal Business Hours: 8.30 am to 5.30 pm local PST time, each Business Day.
Renewal Period: the period described in clause 14.1.
Services: the subscription services provided by the Supplier to the Customer under this agreement via
FestivalSetup.com or any other website notified to the Customer by the Supplier from time to time, as
more particularly described in the Documentation.
Software: the online software applications provided by the Supplier as part of the Services.
Subscription Fees: the subscription fees payable by the Customer to the Supplier for the User
Subscriptions, as set out in paragraph Error! Reference source not found. of Schedule 1.
Subscription Term: has the meaning given in clause 14.1.
Support Services Policy: The Supplier’s policy for providing support in relation to the Services as
made available at Event-essentials.net or FestivalSetup.com or such other website address as may be
notified to the Customer from time to time.
User Subscriptions: the user subscriptions purchased by the Customer pursuant to clause 9.1 which
entitle Authorized Users to access and use the Services and the Documentation in accordance with
Virus: any thing or device (including any software, code, file or program) which may: prevent, impair
or otherwise adversely affect the operation of any computer software, hardware or network, any
telecommunications service, equipment or network or any other service or device; prevent, impair or
otherwise adversely affect access to or the operation of any program or data, including the reliability
of any program or data (whether by re-arranging, altering or erasing the program or data in whole or
part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and
other similar things or devices.
1.2 Clause, schedule and paragraph headings shall not affect the interpretation of this agreement.
1.3 A person includes an individual, corporate or unincorporated body, whether or not having separate
legal personality and that person’s legal and personal representatives, successors or permitted assigns].
1.4 A reference to a company shall include any company, corporation or other body corporate, wherever
and however incorporated or established.
1.5 Words in the singular shall include the plural and vice versa.
1.6 A reference to one gender shall include a reference to the other genders.
1.7 A reference to a statute or statutory provision is a reference to it as it is in force for the time being,
taking account of any amendment, extension, or re-enactment and includes any subordinate legislation
for the time being in force made under it.
1.8 A reference to writing or written includes faxes but not e-mail.
1.9 References to clauses and schedules are to the clauses and schedules of this agreement;
1.10 A reference to a user shall include any person. Company, website, corporation or other body
corporate, wherever and however incorporated or established.
2. USER SUBSCRIPTIONS
2.1 Subject to the Customer purchasing the User Subscriptions in accordance with clause 3.3 and clause
9.1, the restrictions set out in this clause 2 and the other terms and conditions of this agreement, the
Supplier hereby grants to the Customer a non-exclusive, non-transferable right to permit the
Authorized Users to use the Services and the Documentation during the Subscription Term solely for
the Customer’s internal business operations.
2.2 In relation to the Authorized Users, the Customer undertakes that:
(a) the maximum number of Authorized Users that it authorizes to access and use the Services
and the Documentation shall not exceed the number of User Subscriptions it has purchased
from time to time;
(b) it will not allow or suffer any User Subscription to be used by more than one individual
Authorized User unless it has been reassigned in its entirety to another individual
Authorized User, in which case the prior Authorized User shall no longer have any right to
access or use the Services and/or Documentation;
(c) each Authorized User shall keep a secure password for his use of the Services and
Documentation, that such password shall be changed no less frequently than MONTHLY
and that each Authorized User shall keep his password confidential;
(d) it shall maintain a written, up to date list of current Authorized Users and provide such list to
the Supplier within  Business Days of the Supplier’s written request at any time or times;
(e) it shall permit the Supplier to audit the Services in order to establish the name and password
of each Authorized User. Such audit may be conducted no more than once per quarter, at
the Supplier’s expense, and this right shall be exercised with reasonable prior notice, in such
a manner as not to substantially interfere with the Customer’s normal conduct of business;
(f) if any of the audits referred to in clause 2.2(e) reveal that any password has been provided to
any individual who is not an Authorized User, then without prejudice to the Supplier’s other
rights, the Customer shall promptly disable such passwords and the Supplier shall not issue
any new passwords to any such individual; and
(g) if any of the audits referred to in clause 2.2(e)reveal that the Customer has underpaid
Subscription Fees to the Supplier, the Customer shall pay to the Supplier an amount equal to
such underpayment as calculated in accordance with the prices set out in paragraph Error!
Reference source not found. of Schedule 1 within  Business Days of the date of the
2.3 The Customer shall not access, store, distribute or transmit any Viruses or any material during its use
of the Services that:
(a) Is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or
(b) facilitates illegal activity;
(c) depicts sexually explicit images;
(d) promotes unlawful violence;
(e) is discriminatory based on race, gender, colour, religious belief, sexual orientation,
disability, or any other illegal activity; or
(f) causes damage or injury to any person or property;
and the Supplier reserves the right, without liability to the Customer, to disable the Customer’s access
to any material that breaches the provisions of this clause.
2.4 The Customer shall not:
(a) except as may be allowed by any applicable law which is incapable of exclusion by
agreement between the parties:
(i) and except to the extent expressly permitted under this agreement, attempt to copy,
modify, duplicate, create derivative works from, frame, mirror, republish, download,
display, transmit, or distribute all or any portion of the Software and/or
Documentation (as applicable) in any form or media or by any means; or
(ii) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to
human-perceivable form all or any part of the Software; or
(b) access all or any part of the Services and Documentation in order to build a product or
service which competes with the Services and/or the Documentation; or
(c) use the Services and/or Documentation to provide services to third parties; or
(d) subject to clause 19.1, license, sell, rent, lease, transfer, assign, distribute, display, disclose,
or otherwise commercially exploit, or otherwise make the Services and/or Documentation
available to any third party except the Authorized Users, or
(e) attempt to obtain, or assist third parties in obtaining, access to the Services and/or
Documentation, other than as provided under this clause 2; and
2.5 The Customer shall use all reasonable endeavours to prevent any unauthorized access to, or use of, the
Services and/or the Documentation and, in the event of any such unauthorized access or use, promptly
notify the Supplier.
2.6 The rights provided under this clause 2 are granted to the Customer only and shall not be considered
granted to any subsidiary or holding company of the Customer.
3. ADDITIONAL USER SUBSCRIPTIONS
3.1 Subject to clause 3.2 and clause 3.3, the Customer may, from time to time during any Subscription
Term, purchase additional User Subscriptions in excess of the number set out in paragraph Error!
Reference source not found. of Schedule 1 and the Supplier shall grant access to the Services and
the Documentation to such additional Authorized Users in accordance with the provisions of this
3.2 If the Customer wishes to purchase additional User Subscriptions, the Customer shall notify the
Supplier in writing. The Supplier shall evaluate such request for additional User Subscriptions and
respond to the Customer with approval or disapproval of the request such approval not to be
3.3 If the Supplier approves the Customer’s request to purchase additional User Subscriptions, the
Customer shall, within 30 days of the date of the Supplier’s invoice, pay to the Supplier the relevant
fees for such additional User Subscriptions as set out in paragraph Error! Reference source not
found. of Schedule 1 and, if such additional User Subscriptions are purchased by the Customer part
way through the Initial Subscription Term or any Renewal Period (as applicable), such fees shall be
pro-rated for the remainder of the Initial Subscription Term or then current Renewal Period (as
4.1 The Supplier shall, during the Subscription Term, provide the Services and make available the
Documentation to the Customer on and subject to the terms of this agreement.
4.2 The Supplier shall use commercially reasonable endeavours to make the Services available 24 hours a
day, seven days a week, except for:
(a) planned maintenance carried out during the maintenance window of 10.00 pm to 2.00 am
(b) unscheduled maintenance performed outside Normal Business Hours, provided that the
Supplier has used reasonable endeavours to give the Customer at least 6 Normal Business
Hours notice in advance.
4.3 The Supplier will, as part of the Services and at no additional cost to the Customer, provide the
Customer with the Supplier’s standard customer support services during Normal Business Hours in
accordance with the Supplier’s Support Services Policy in effect at the time that the Services are
provided. The Supplier may amend the Support Services Policy in its sole and absolute discretion
from time to time. The Customer may purchase enhanced support services separately at the
Supplier’s then current rates.
5. CUSTOMER DATA
5.1 The Customer shall own all rights, title and interest in and to all of the Customer Data and shall have
sole responsibility for the legality, reliability, integrity, accuracy and quality of the Customer Data.
5.2 The Supplier shall follow its archiving procedures for Customer Data as set out in its Back-Up Policy
available at www.festivalsetup.com or such other website address as may be notified to the Customer
from time to time, as such document may be amended by the Supplier in its sole discretion from time
to time. In the event of any loss or damage to Customer Data, the Customer’s sole and exclusive
remedy shall be for the Supplier to use reasonable commercial endeavours to restore the lost or
damaged Customer Data from the latest back-up of such Customer Data maintained by the Supplier in
accordance with the archiving procedure described in its Back-Up Policy. The Supplier shall not be
responsible for any loss, destruction, alteration or disclosure of Customer Data caused by any third
party, except those third parties sub-contracted by the Supplier to perform services related to
Customer Data maintenance and back-up.
5.3 The Supplier shall, in providing the Services, comply with its Privacy and Security Policy relating to
the privacy and security of the Customer Data available at FestivalSetup.com or such other website
address as may be notified to the Customer from time to time, as such document may be amended
from time to time by the Supplier in its sole discretion.
5.4 If the Supplier processes any personal data on the Customer’s behalf when performing its obligations
under this agreement, the parties record their intention that the Customer shall be the data controller
and the Supplier shall be a data processor and in any such case:
(a) the Customer acknowledges and agrees that the personal data may be transferred or stored
outside the U.S. or the country where the Customer and the Authorized Users are located in
order to carry out the Services and the Supplier’s other obligations under this agreement;
(b) the Customer shall ensure that the Customer is entitled to transfer the relevant personal data
to the Supplier so that the Supplier may lawfully use, process and transfer the personal data
in accordance with this agreement on the Customer’s behalf;
(c) the Customer shall ensure that the relevant third parties have been informed of, and have
given their consent to, such use, processing, and transfer as required by all applicable data
(d) the Supplier shall process the personal data only in accordance with the terms of this
agreement and any lawful instructions reasonably given by the Customer from time to time;
(e) each party shall take appropriate technical and organisational measures against unauthorized
or unlawful processing of the personal data or its accidental loss, destruction or damage.
6. THIRD PARTY PROVIDERS
The Customer acknowledges that the Services may enable or assist it to access the website content of,
correspond with, and purchase products and services from, third parties via third-party websites and
that it does so solely at its own risk. The Supplier makes no representation or commitment and shall
have no liability or obligation whatsoever in relation to the content or use of, or correspondence with,
any such third-party website, or any transactions completed, and any contract entered into by the
Customer, with any such third party. Any contract entered into and any transaction completed via any
third-party website is between the Customer and the relevant third party, and not the Supplier. The
Supplier recommends that the Customer refers to the third party’s website terms and conditions and
approve any third-party website nor the content of any of the third-party website made available via
7. SUPPLIER’S OBLIGATIONS
7.1 The Supplier undertakes that the Services will be performed substantially in accordance with the
Documentation and with reasonable skill and care.
7.2 The undertaking at clause 7.1 shall not apply to the extent of any non-conformance which is caused
by use of the Services contrary to the Supplier’s instructions, or modification or alteration of the
Services by any party other than the Supplier or the Supplier’s duly Authorized contractors or agents.
If the Services do not conform with the foregoing undertaking, Supplier will, at its expense, use all
reasonable commercial endeavours to correct any such non-conformance promptly, or provide the
Customer with an alternative means of accomplishing the desired performance. Such correction or
substitution constitutes the Customer’s sole and exclusive remedy for any breach of the undertaking
set out in clause 7.1. Notwithstanding the foregoing, the Supplier:
(a) does not warrant that the Customer’s use of the Services will be uninterrupted or error-free;
nor that the Services, Documentation and/or the information obtained by the Customer
through the Services will meet the Customer’s requirements; and
(b) is not responsible for any delays, delivery failures, or any other loss or damage resulting
from the transfer of data over communications networks and facilities, including the internet,
and the Customer acknowledges that the Services and Documentation may be subject to
limitations, delays and other problems inherent in the use of such communications facilities.
7.3 This agreement shall not prevent the Supplier or Customer from entering into similar agreements with
third parties, or from independently using, selling or licensing documentation, products and/or
services which are similar to those provided under this agreement.
7.4 The Supplier warrants that it has and will maintain all necessary licences, consents, and permissions
necessary for the performance of its obligations under this agreement.
8. CUSTOMER’S OBLIGATIONS
The Customer shall:
(a) provide the Supplier with:
(i) all necessary co-operation in relation to this agreement; and
(ii) all necessary access to such information as may be required by the Supplier;
in order to render the Services, including but not limited to Customer Data, security access
information and configuration services;
(b) comply with all applicable laws and regulations with respect to its activities under this
(c) carry out all other Customer responsibilities set out in this agreement in a timely and
efficient manner. In the event of any delays in the Customer’s provision of such assistance as
agreed by the parties, the Supplier may adjust any agreed timetable or delivery schedule as
(d) ensure that the Authorized Users use the Services and the Documentation in accordance with
the terms and conditions of this agreement and shall be responsible for any Authorized
User’s breach of this agreement;
(e) obtain and shall maintain all necessary licences, consents, and permissions necessary for the
Supplier, its contractors and agents to perform their obligations under this agreement,
including without limitation the Services;
(f) ensure that its network and systems comply with the relevant specifications provided by the
Supplier from time to time; and
(g) be solely responsible for procuring and maintaining its network connections and
telecommunications links from its systems to the Supplier’s data centres, and all problems,
conditions, delays, delivery failures and all other loss or damage arising from or relating to
the Customer’s network connections or telecommunications links or caused by the internet.
9. CHARGES AND PAYMENT
9.1 The Customer shall pay the Subscription Fees to the Supplier for the User Subscriptions in accordance
with this clause 9 and Schedule 1.
9.2 The Customer shall on the Effective Date provide to the Supplier valid, up-to-date and complete
credit card details or approved purchase order information acceptable to the Supplier and any other
relevant valid, up-to-date and complete contact and billing details and, if the Customer provides:
(a) its credit card details to the Supplier, the Customer hereby Authorizes the Supplier to bill
such credit card:
(i) on the Effective Date for the Subscription Fees payable in respect of the Initial
Subscription Term; and
(ii) subject to clause 14.1, on each anniversary of the Effective Date for the Subscription
Fees payable in respect of the next Renewal Period;
(b) its approved purchase order information to the Supplier, the Supplier shall invoice the
(i) on the Effective Date for the Subscription Fees payable in respect of the Initial
Subscription Term; and
(ii) subject to clause 14.1, at least 30 days prior to each anniversary of the Effective
Date for the Subscription Fees payable in respect of the next Renewal Period,
and the Customer shall pay each invoice within 10 days after the date of such invoice.
9.3 If the Supplier has not received payment within 10 days after the due date, and without prejudice to
any other rights and remedies of the Supplier:
(a) the Supplier may, without liability to the Customer, disable the Customer’s password,
account and access to all or part of the Services and the Supplier shall be under no obligation
to provide any or all of the Services while the invoice(s) concerned remain unpaid; and
(b) interest shall accrue on such due amounts at an annual rate equal to 10% at the date the
relevant invoice was issued, commencing on the due date and continuing until fully paid,
whether before or after judgment.
9.4 All amounts and fees stated or referred to in this agreement:
(a) shall be payable in U.S. Dollars;
(b) are, subject to clause 13.4(b), non-cancellable and non-refundable;
(c) are exclusive of value added tax, which shall be added to the Supplier’s invoice(s) at the
9.5 If, at any time whilst using the Services, the Customer exceeds the amount of disk storage space
specified in the Documentation, the Supplier shall charge the Customer, and the Customer shall pay,
the Supplier’s then current excess data storage fees. The Supplier’s excess data storage fees current as
at the Effective Date are set out in Schedule 1.
9.6 The Supplier shall be entitled to increase the Subscription Fees, the fees payable in respect of the
additional User Subscriptions purchased pursuant to clause 3.3 and/or the excess storage fees payable
pursuant to clause 9.5 at the start of each Renewal Period upon 90 days’ prior notice to the Customer
and Schedule 1shall be deemed to have been amended accordingly.
10. PROPRIETARY RIGHTS
10.1 The Customer acknowledges and agrees that the Supplier and/or its licensors own all intellectual
property rights in the Services and the Documentation. Except as expressly stated herein, this
agreement does not grant the Customer any rights to, or in, patents, copyrights, database rights, trade
secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences
in respect of the Services or the Documentation.
10.2 The Supplier confirms that it has all the rights in relation to the Services and the Documentation that
are necessary to grant all the rights it purports to grant under, and in accordance with, the terms of this
11.1 Each party may be given access to Confidential Information from the other party in order to perform
its obligations under this agreement. A party’s Confidential Information shall not be deemed to
include information that:
(a) is or becomes publicly known other than through any act or omission of the receiving party;
(b) was in the other party’s lawful possession before the disclosure;
(c) is lawfully disclosed to the receiving party by a third party without restriction on disclosure;
(d) is independently developed by the receiving party, which independent development
can be shown by written evidence; or
(e) is required to be disclosed by law, by any court of competent jurisdiction or by any
regulatory or administrative body.
11.2 Each party shall hold the other’s Confidential Information in confidence and, unless required by law,
not make the other’s Confidential Information available to any third party or use the other’s
Confidential Information for any purpose other than the implementation of this agreement.
11.3 Each party shall take all reasonable steps to ensure that the other’s Confidential Information to which
it has access is not disclosed or distributed by its employees or agents in violation of the terms of this
11.4 Neither party shall be responsible for any loss, destruction, alteration or disclosure of Confidential
Information caused by any third party.
11.5 The Customer acknowledges that details of the Services, and the results of any performance tests of
the Services, constitute the Supplier’s Confidential Information.
11.6 The Supplier acknowledges that the Customer Data is the Confidential Information of the Customer.
11.7 This clause 11 shall survive termination of this agreement, however arising.
12.1 The Customer shall defend, indemnify and hold harmless the Supplier against claims, actions,
proceedings, losses, damages, expenses and costs (including without limitation court costs and
reasonable legal fees) arising out of or in connection with the Customer’s use of the Services and/or
Documentation, provided that:
(a) the Customer is given prompt notice of any such claim;
(b) the Supplier provides reasonable co-operation to the Customer in the defence and settlement
of such claim, at the Customer’s expense; and
(c) the Customer is given sole authority to defend or settle the claim.
12.2 The Supplier shall, subject to clause 12.5, defend the Customer, its officers, directors and employees
against any claim that the Services or Documentation infringes any [United Kingdom] patent effective
as of the Effective Date, copyright, trade mark, database right or right of confidentiality, and shall
indemnify the Customer for any amounts awarded against the Customer in judgment or settlement of
such claims, provided that:
(a) the Supplier is given prompt notice of any such claim;
(b) the Customer provides reasonable co-operation to the Supplier in the defence and settlement
of such claim, at the Supplier’s expense; and
(c) the Supplier is given sole authority to defend or settle the claim.
12.3 In the defence or settlement of any claim, the Supplier may procure the right for the Customer to
continue using the Services, replace or modify the Services so that they become non-infringing or, if
such remedies are not reasonably available, terminate this agreement on 2 Business Days’ notice to
the Customer without any additional liability or obligation to pay liquidated damages or other
additional costs to the Customer.
12.4 In no event shall the Supplier, its employees, agents and sub-contractors be liable to the Customer to
the extent that the alleged infringement is based on:
(a) a modification of the Services or Documentation by anyone other than the Supplier; or
(b) the Customer’s use of the Services or Documentation in a manner contrary to the instructions
given to the Customer by the Supplier; or
(c) the Customer’s use of the Services or Documentation after notice of the alleged or actual
infringement from the Supplier or any appropriate authority.
12.5 The foregoing states the Customer’s sole and exclusive rights and remedies, and the Supplier’s
(including the Supplier’s employees’, agents’ and sub-contractors’) entire obligations and liability, for
infringement of any patent, copyright, trade mark, database right or right of confidentiality.
13. LIMITATION OF LIABILITY
13.1 Subject to the provisions of clause 12, this clause 13 sets out the entire financial liability of the
Supplier (including any liability for the acts or omissions of its employees, agents and subcontractors)
to the Customer in respect of:
(a) any breach of this agreement;
(b) any use made by the Customer of the Services and Documentation or any part of them; and
(c) any representation, statement or tortious act or omission (including negligence) arising under
or in connection with this agreement.
13.2 Except as expressly and specifically provided in this agreement:
(a) the Customer assumes sole responsibility for results obtained from the use of the Services
and the Documentation by the Customer, and for conclusions drawn from such use. The
Supplier shall have no liability for any damage caused by errors or omissions in any
information, instructions or scripts provided to the Supplier by the Customer in connection
with the Services, or any actions taken by the Supplier at the Customer’s direction;
(b) all warranties, representations, conditions and all other terms of any kind whatsoever
implied by statute or common law are, to the fullest extent permitted by applicable law,
excluded from this agreement; and
(c) the Services and the Documentation are provided to the Customer on an “as is” basis.
13.3 Nothing in this agreement excludes the liability of the Supplier:
(a) for death or personal injury caused by the Supplier’s negligence; or
(b) for fraud or fraudulent misrepresentation.
13.4 Subject to clause 13.2 and clause 13.3:
(a) the Supplier shall not be liable whether in tort (including for [negligence or] breach of
statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits,
loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or
information, or pure economic loss, or for any special, indirect or consequential loss, costs,
damages, charges or expenses however arising under this agreement; and
(b) the Supplier’s total aggregate liability in contract, tort (including negligence or breach of
statutory duty), misrepresentation, restitution or otherwise, arising in connection with the
performance or contemplated performance of this agreement shall be limited to the total
Subscription Fees paid for the User Subscriptions during the  months immediately
preceding the date on which the claim arose.
14. TERM AND TERMINATION
14.1 This agreement shall, unless otherwise terminated as provided in this clause 14, commence on the
Effective Date and shall continue for the Initial Subscription Term and, thereafter, this agreement
shall be automatically renewed for successive periods of 12 months (each a Renewal Period), unless:
(a) either party notifies the other party of termination, in writing, at least 60 days before the end
of the Initial Subscription Term or any Renewal Period, in which case this agreement shall
terminate upon the expiry of the applicable Initial Subscription Term or Renewal Period; or
(b) otherwise terminated in accordance with the provisions of this agreement;
and the Initial Subscription Term together with any subsequent Renewal Periods shall constitute the
14.2 Without prejudice to any other rights or remedies to which the parties may be entitled, either party
may terminate this agreement without liability to the other if:
(a) the other party commits a material breach of any of the terms of this agreement and (if such
a breach is remediable) fails to remedy that breach within 30 days of that party being
notified in writing of the breach; or
(b) an order is made or a resolution is passed for the winding up of the other party, or
circumstances arise which entitle a court of competent jurisdiction to make a winding-up
order in relation to the other party; or
(c) an order is made for the appointment of an administrator to manage the affairs, business and
property of the other party, or documents are filed with a court of competent jurisdiction for
the appointment of an administrator of the other party, or notice of intention to appoint an
administrator is given by the other party or its directors or by a qualifying floating charge
holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986); or
(d) a receiver is appointed of any of the other party’s assets or undertaking, or if circumstances
arise which entitle a court of competent jurisdiction or a creditor to appoint a receiver or
manager of the other party, or if any other person takes possession of or sells the other
party’s assets; or
(e) the other party makes any arrangement or composition with its creditors, or makes an
application to a court of competent jurisdiction for the protection of its creditors in any way;
(f) the other party ceases, or threatens to cease, to trade; or
(g) the other party takes or suffers any similar or analogous action in any jurisdiction in
consequence of debt.
14.3 On termination of this agreement for any reason:
(a) all licences granted under this agreement shall immediately terminate;
(b) each party shall return and make no further use of any equipment, property, Documentation
and other items (and all copies of them) belonging to the other party;
(c) the Supplier may destroy or otherwise dispose of any of the Customer Data in its possession
unless the Supplier receives, no later than ten days after the effective date of the termination
of this agreement, a written request for the delivery to the Customer of the then most recent
back-up of the Customer Data. The Supplier shall use reasonable commercial endeavours to
deliver the back-up to the Customer within 30 days of its receipt of such a written request,
provided that the Customer has, at that time, paid all fees and charges outstanding at and
resulting from termination (whether or not due at the date of termination). The Customer
shall pay all reasonable expenses incurred by the Supplier in returning or disposing of
Customer Data; and
(d) the accrued rights of the parties as at termination, or the continuation after termination of
any provision expressly stated to survive or implicitly surviving termination, shall not be
affected or prejudiced.
15. FORCE MAJEURE
The Supplier shall have no liability to the Customer under this agreement if it is prevented from or
delayed in performing its obligations under this agreement, or from carrying on its business, by acts,
events, omissions or accidents beyond its reasonable control, including, without limitation, strikes,
lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other
party), failure of a utility service or transport or telecommunications network, act of God, war, riot,
civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation
or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or
sub-contractors, provided that the Customer is notified of such an event and its expected duration.
16.1 A waiver of any right under this agreement is only effective if it is in writing and it applies only to the
party to whom the waiver is addressed and to the circumstances for which it is given.
16.2 Unless specifically provided otherwise, rights arising under this agreement are cumulative and do not
exclude rights provided by law.
17.1 If any provision (or part of a provision) of this agreement is found by any court or administrative body
of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in
17.2 If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it
were deleted, the provision shall apply with whatever modification is necessary to give effect to the
commercial intention of the parties.
18. ENTIRE AGREEMENT
18.1 This agreement, and any documents referred to in it, constitute the whole agreement between the
parties and supersede any previous arrangement, understanding or agreement between them relating to
the subject matter they cover.
18.2 Each of the parties acknowledges and agrees that in entering into this agreement it does not rely on
any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in
writing or not) of any person (whether party to this agreement or not) relating to the subject matter of
this agreement, other than as expressly set out in this agreement.
19.1 The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge,
sub-contract or deal in any other manner with all or any of its rights or obligations under this
19.2 The Supplier may at any time assign, transfer, charge, sub-contract or deal in any other manner with
all or any of its rights or obligations under this agreement.
20. NO PARTNERSHIP OR AGENCY
Nothing in this agreement is intended to or shall operate to create a partnership between the parties, or
authorise either party to act as agent for the other, and neither party shall have the authority to act in
the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the
making of any representation or warranty, the assumption of any obligation or liability and the
exercise of any right or power).
21. THIRD PARTY RIGHTS
This agreement does not confer any rights on any person or party (other than the parties to this
agreement and, where applicable, their successors and permitted assigns) pursuant to the Contracts
(Rights of Third Parties) Act 1999.
22.1 Any notice required to be given under this agreement shall be in writing and shall be delivered by
hand or sent by pre-paid first-class post or recorded delivery post to the other party at its address set
out in this agreement, or such other address as may have been notified by that party for such purposes,
or sent by fax to the other party’s fax number as set out in this agreement.
22.2 A notice delivered by hand shall be deemed to have been received when delivered (or if delivery is
not in business hours, at 9 am on the first business day following delivery). A correctly addressed
notice sent by pre-paid first-class post or recorded delivery post shall be deemed to have been
received at the time at which it would have been delivered in the normal course of post. A notice sent
by fax shall be deemed to have been received at the time of transmission (as shown by the timed
printout obtained by the sender).
23. GOVERNING LAW AND JURISDICTION
23.1 This agreement and any disputes or claims arising out of or in connection with it or its subject matter
or formation (including non-contractual disputes or claims) are governed by, and construed in
accordance with, the laws of United States and the State of California.
23.2 The parties irrevocably agree that the courts of California have exclusive jurisdiction to settle any
dispute or claim that arises out of or in connection with this agreement or its subject matter or
formation (including non-contractual disputes or claims).
Schedule 1 Subscription Fees & Term*
*All FEES will be negotiable per subscription based on client’s needs and event pricing.
1. SUBSCRIPTION FEES
All module subscription, transaction, merchant and any other fees are listed in the signed
2. EXCESS STORAGE FEES
The Supplier’s excess storage fees current as at the Effective Date are set out below: Standard storage
is 1 GB, a fee of $10 per month for each additional 1 GB of storage used.
3. EXCESS TRANSFER FEES
The Supplier’s excess transfer fees current as at the Effective Date are set out below: Standard data
transfer allowed per month is 5 GB, a fee of $10 per month for each additional 1 GB of storage used.
4. SUBSCRIPTION TERM
Initial Subscription Term: 1 year