Terms of Service
Event Essentials Terms of Service Agreement (ToS)
Welcome to Event Essentials. Event Essentials enables people all over the world to plan, promote, and sell tickets to any event. And we make it easy for everyone to discover events, and to share the events they are attending with the people they know. The following pages contain our Terms of Service, which govern all use of our Services.
- ACCEPTANCE OF TERMS.
The following terms and conditions (this “TOS”) govern all use by you as an Organizer (as defined below) of (a) the Event Essentials or Festival setup websites and domains (including all webpages, subdomains and subparts therein contained, the “Site”), (b) any and all services available on or through the Site or otherwise provided by Event Essentials , Inc. (” EVENT ESSENTIALS “) for your events, and (c) all Software (as defined below) (collectively, the “Services”). The Services are owned and operated by Event Essentials. The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Site by EVENT ESSENTIALS. BY USING OR ACCESSING ANY PART OF THE SERVICES, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN AND ALL OTHER OPERATING RULES, POLICIES AND PROCEDURES THAT MAY BE PUB LISHED FROM TIME TO TIME ON THE SITE BY EVENT ESSENTIALS. IF YOU DO NOT AGREE TO ANY OF SUCH TERMS, CONDITIONS, RULES, POLICIES OR PROCEDURES, DO NOT USE OR ACCESS THE SERVICES. THIS TOS MAY ONLY BE MODIFIED (I) ON AN EVENT BY EVENT BASIS THROUGH A WRITTEN TICKETING SERVICES AGREEMENT OR WRITTEN ADDENDUM AGREEMENT TO THIS TOS, SIGNED BY YOU AND AN AUTHORIZED OFFICER OF EVENT ESSENTIALS , OR (II) BY EVENT ESSENTIALS AS PROVIDED IN SECTION 1.2 BELOW
EVENT ESSENTIALS reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this TOS at any time and will inform you of these changes. Your continued use of the Services following the posting of any changes to this TOS constitutes acceptance of those changes. If any change to this TOS is not acceptable to you, your sole remedy is to cease accessing, browsing and otherwise using the Services.
- DESCRIPTION OF EVENT ESSENTIALS.
EVENT ESSENTIALS provides a set of SaaS (Software as a Service) online event management tools (modules) as a means for users who are event organizers and planners (“Organizers” or “you”) to collect payments with respect to the sale of tickets/registrations, Vendor/Exhibitor Spaces, Sponsorships, Merchandise and other Event Services for, and the solicitation of donations with respect to, events registered on the Site, including Service Fees (as defined below) (“Event Registration Fees”), from users who want to attend such events (“Buyers”). Organizers may visit the Site, contact us where you will get a questionnaire about their event, including pricing, location, inventory, etc., and collect Event Registration Fees online directly from Buyers. Payments are all transacted through, either (a) PayPal, Google Checkout, Authorize.net or other third party payment service methods (collectively, “Facilitated Payment Modes” or “FPM”) or (b) the EVENT ESSENTIALS payment processing gateway (the “Gateway”). For more information, please see http://www.Event-Essentials.net . This TOS applies to you and your use of the Services as an Organizer. For the Terms of Service Agreement that applies to you and your use of the Services as a Buyer and/or other non – Organizer user or visitor, please seewhttp://www.EventEssentials.net.
- YOUR USE OF THE SERVICES.
3.1 The Services.
Event Essentials hereby grants you a non – exclusive, non – transferable, non – sub-licensable right to access and use the Services solely for the purposes of creating an event page with respect to, and promoting, managing, tracking, and collecting Event Registration Fees for, an event that you have registered on the Site, in each case (i) in compliance with this TOS, and (ii) to the extent permitted under all applicable laws and regulations (foreign and domestic) . Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly: (i) modify, reproduce or otherwise create derivatives of any part of the Services or Site Content (as defined below); (ii) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organization of all or any part of the Services (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); (iii) rent, lease, resell, distribute or use the Services for timesharing, service bureau, or commercial purposes (except for the limited commercial purpose of collecting Event Registration Fees through the Site as an Organize r in accordance with this TOS); (iv) remove or alter any proprietary notices or labels on or in the Services or Site Content; or (v) engage in any activity that interferes with or disrupts the Services.
If you are allowed to download or use any Software in connection with the Services, EVENT ESSENTIALS hereby grants you a personal, non – transferable, non – sub – licensable, revocable, non-exclusive license to use the Software solely for your internal use in connection with the Services, and only in accordance with this TOS and the written instructions/directions (if any) provided by EVENT ESSENTIALS in conjunction with the Software. For purposes of this TOS, “Software” shall mean any and all software that is available on or through the Site or otherwise provided by EVENT ESSENTIALS, including without limitation EVENT ESSENTIALS s mobile applications, Entry Manager and the Event Essentials app). For clarity, the Software will be deemed a part of the “Services” hereunder.
The Software and the transmission of applicable data is subject to United States export controls. No Software may be downloaded or otherwise exported or re – exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. You shall also be responsible for using the Software in a manner that complies with all federal, state and local laws and the rules and regulations of all credit card companies. The Software and related documentation are “commercial computer software” and “commercial computer software documentation,” respectively, as such terms are used in United States Federal Acquisition Regulations Section 12.212. Any use, duplication or disclosure of the Software or such documentation by or on behalf of the U.S. Government is subject to restrictions as set forth in this TOS.
- PAYMENT METHODS.
There are two types of payment processing options Organizers may elect when using the Services: (1) “Facilitated Payment Processing” or “FPP”, which consists of collecting Event Registration Fees using FPMs; and (2) “Credit Card Processing” or “CCP”, which requires the use of the Gateway for the collection of Event Registration Fees. Depending on the payment processing option the Organizer elects when using the Services, monetary payments will be made to the Organizer directly by Buyers (via FPP) or by EVENT ESSENTIALS (via CCP), in each case as described below.
4.2 Facilitated Payment Processing.
(a) Independent Relationship.
(b) Services Fees.
Organizers will collect all monies directly from Buyers under the FPP option. By registering for and using the FPP option, you agree to (i) pay EVENT ESSENTIALS all then – applicable Event Essentials Service Fees and Credit Card Processing Fees, which are based on the number of tickets sold (or other transaction fees) by you and/or the value of such tickets, and which charges are described in greater detail in the Agreement or at www.Event-Essentials.net , and all additional on – site service fees, equipment lease charges, printed ticket fees, and any other fees and charges of any kind payable by you to EVENT ESSENTIALS in connection with the provision of the Services (collectively, “Service Fees”), which payments shall be due and payable upon receipt of the invoice setting forth such charges; and (ii) accept the responsibility for providing refunds to Buyers at your own discretion. EVENT ESSENTIALS will not be responsible or liable for, and Organizer hereby agrees to fully indemnify EVENT ESSENTIALS and its affiliates for, refunds, errors in issuing refunds, or lack of refunds in connection with the use of the FPP option. Invoices are sent monthly for Service Fees incurred in the previous month.
4.3 Credit Card Processing.
(a) Gateway; Payment Process.
When an Organizer elects to use the Gateway for the collection of Event Registration Fees, payment processing occurs directly through EVENT ESSENTIALS. Under the CCP option, EVENT ESSENTIALS will collect all Event Registration Fees on behalf of the Organizer from Buyers and deduct all applicable Services Fees from the Event Registration Fees collected by EVENT ESSENTIALS, and then pass the remainder along to the Organizer within five (5) business days after the event end date for the event to which the Event Registration Fees correspond (either by mailing a check or through an electronic funds transfer, depending on the option the Organizer has chosen through using the Site, to the address or account, respectively, that the Organizer accurately designates on the Site), provided that EVENT ESSENTIALS reserves the right to withhold funds (i) at any time as EVENT ESSENTIALS determines to be necessary for the processing and settlement of all refunds, disputed charges, chargebacks, customer complaints, al legations of fraud, and other discrepancies and (ii) as otherwise permitted pursuant to this TOS. EVENT ESSENTIALS, in its sole discretion, may determine to advance a portion of Event Registration Fees to Organizer prior to the period set forth above, on such terms and conditions as EVENT ESSENTIALS may establish from time to time. Organizer agrees that all Event Registration Fees for a given event are earned by Organizer only following conclusion of the applicable event and all Event Registration Fees ultimately due will be net of all Service Fees, refunds, disputed charges, chargebacks and other deductions, whether due to customer complaints, allegations of fraud, discrepancies related to the applicable event or otherwise. No payments shall be made to an Organizer from EVENT ESSENTIALS with respect to any event that is cancelled. If payments have already been made by EVENT ESSENTIALS to an Organizer for a cancelled event, such Organizer will immediately refund to EVENT ESSENTIALS all such payments upon cancellation of such event. All sales, fees, charges, and funds are payable in U.S. Dollars, or other foreign currencies accepted by EVENT ESSENTIALS. If Organizer elects to list Event Registration Fees in a foreign currency accepted by EVENT ESSENTIALS, EVENT ESSENTIALS will collect and disperse the funds in the foreign currency selected by Organizer.
ORGANIZER AGREES THAT ANY PAYMENT BY EVENT ESSENTIALS OF EVENT REGISTRATION FEES PRIOR TO THE FIFTH (5TH) BUSINESS DAY AFTER THE END DATE OF THE APPLICABLE EVENT ARE MERELY ADVANCES OF AMOUNTS THAT MAY BECOME DUE TO ORGANIZER UNDER THIS TOS AND THAT EVENT ESSENTIALS MAY DEMAND SUCH ADVANCES BACK (FROM TIME TO TIME IN ITS SOLE DISCRETION), AND ORGANIZER SHALL THEREUPON PROMPTLY (AND IN ANY CASE WITHIN FIVE (5) BUSI NESS DAYS AFTER SUCH DEMAND) PAY BACK TO EVENT ESSENTIALS SUCH ADVANCE OR ANY PORTION THEREOF DEMANDED BY EVENT ESSENTIALS.
(i) Under the CCP option, it is the responsibility of the Organizer to communicate its refund policy to Buyers and to issue refunds to Buyers via the Site. An Organizer shall ensure that its refund policy is consistent with the terms of this TOS and the payment and refund mechanics of the Site. The Site permits an Organizer to issue refunds to Buyers, provided the refund i s issued by Organizer before ninety – six (96) hours after the end date of an event and within six (6) months after the transaction date for the underlying ticket purchase. Refunds issued following such period will not be processed through the Site, unless otherwise agreed to by EVENT ESSENTIALS in its sole discretion. Subject to the foregoing, refunds issued by an Organizer will be processed within thirty (30) days after Organizer instructs the issuance of the refunds via the Site. All communications or disputes regarding refunds are between the Organizer and Buyer, and EVENT ESSENTIALS will not be responsible or liable for, and Organizer hereby agrees to fully indemnify EVENT ESSENTIALS and its affiliates for, refunds, errors in issuing refunds, or lack of refunds in connection with the use of the CCP option. (ii) Notwithstanding the foregoing, you acknowledge and agree that EVENT ESSENTIALS shall have the right to force a refund of any or all tickets at any time for any reason or no reason, including without limitation if EVENT ESSENTIALS receives complaints from a substantial number (as determined by EVENT ESSENTIALS in its sole discretion) of Buyers with respect to the applicable event or another event held by Organizer, or EVENT ESSENTIALS determines in it s sole discretion that Organizer has engaged in any fraudulent activity or made any misrepresentations. Further, if one or more Buyer(s) request a refund, whether due to a cancelled event or for any other reason where EVENT ESSENTIALS would reasonably expect to lose a chargeback, EVENT ESSENTIALS may, in its sole discretion, issue such refund to such Buyer(s), and Organizer shall then owe the amount of such refund to EVENT ESSENTIALS.
(c) Credit Card Chargebacks.
Under the CCP option, any credit card charge backs initiated by a Buyer for any reason with respect to an event shall be charged back to the Organizer of such event. All communications and disputes regarding chargebacks are between the Organizer and Buyer, and EVENT ESSENTIALS will not be responsible or liable in any way for, and Organizer hereby agrees to fully indemnify EVENT ESSENTIALS and its affiliates for, chargebacks issued in the course of the use of the CCP option.
4.4 Non – Exclusive Remedies.
In the event that Organizer fails to pay to EVENT ESSENTIALS any amount owed pursuant to this TOS when due, such amount shall bear interest calculated from the date due until paid in full at a rate equal to the lesser of (a) twenty percent (20%) per annum, and (b) the maximum amount permitted by applicable law. In the event any amounts are owed by Organizer to EVENT ESSENTIALS under this TOS or otherwise, EVENT ESSENTIALS may, without limiting its other rights and remedies, (i) deduct such amounts from Organizer’s outstanding balance, whether for that particular event or for any other event that Organizer lists through the Services; and/or (ii) send an invoice to Organizer for such amounts to the extent Organizer’s outstanding balance is insufficient to cover these costs, in which case Organizer shall pay EVENT ESSENTIALS such invoiced amounts within five (5) days after the date of the invoice. If payment for any amounts due to EVENT ESSENTIALS hereunder are not made by Organizer when due, EVENT ESSENTIALS reserves the right, in its sole discretion and without limiting its other rights and remedies, to terminate Organizer’s registration for the Services (including any and all accounts that Organizer may have) and to cancel all other events listed by Organizer.
Upon receipt of a credit card authorization from each individual ticket purchase, EVENT ESSENTIALS generates a confirmation message and issues a unique confirmation number. You agree to unconditionally accept, honor, and fulfill all ticketing commitments that have been confirmed by EVENT ESSENTIALS through the Services, and it is your responsibility to verify the Buyer’s membership status, confirmation number and/or any event restrictions prior to the subject event.
(c) Taxes; Withholding.
You are responsible for (and will indemnify EVENT ESSENTIALS and its affiliates against) all taxes associated with your activities on the Services (excepting taxes based on EVENT ESSENTIALS’S net income), which amounts may be withheld from payments due to you or invoiced to you. In addition, if in a given calendar year EVENT ESSENTIALS processes transactions for your account (i) for more than $20,000 in gross sales and (ii) in more than 200 order transactions, EVENT ESSENTIALS is required to report those transactions to the Internal Revenue Service, along with your name, address and Tax Identification Number. EVENT ESSENTIALS will contact you during the year for this information if you meet these thresholds.
EVENT ESSENTIALS reserves the right to withhold the payment of any amounts owed to yo u hereunder if (i) EVENT ESSENTIALS suspects or determines that such amounts have been generated in (A) a fraudulent manner, (B) violation of this TOS, or (C) violation of any applicable laws or regulations (foreign or domestic), or (ii) EVENT ESSENTIALS is required to do so by applicable laws or regulations (foreign or domestic). Such withholding may be temporary or permanent (as determined by EVENT ESSENTIALS).
- YOUR REGISTRATION OBLIGATIONS.
- ACCOUNT, PASSWORD AND SECURITY.
As part of the Site registration process, Event Essentials will create a password and account for you. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub – users registered under your account. You agree to (a) immediately notify EVENT ESSENTIALS of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. EVENT ESSENTIALS cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account. In the event of any dispute between two or more parties as to account ownership, you agree that EVENT ESSENTIALS shall be the sole arbiter of such dispute in its sole discretion and that EVENT ESSENTIALS ‘S decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.
7.1 Site Content.
You agree that all material, including without limitation information, data, software, text, design elements, graphics, images and other content (collectively, “Content”), contained in or delivered via the Services or otherwise made available by EVENT ESSENTIALS in connection with the Services (collectively, “Site Content”) is protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. EVENT ESSENTIALS may own the Site Content or portions of the Site Content may be made available to EVENT ESSENTIALS through arrangements with third parties. Except as expressly authorized by EVENT ESSENTIALS in writing or in connection with your use of the intended functionality of the Services, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any Site Content, or post any Site Content on any other web site or in a networked computer environment for any purpose. Reproducing, copying or distributing any Site Content for any other purpose is strictly prohibited without the express prior written permission of EVENT ESSENTIALS. You shall use the Site Content only for purposes that are permitted by this TOS and any applicable laws and regulations (foreign and domestic). Any rights not expressly granted herein are reserved.
7.2 Your Content.
Any Content uploaded to the Site (“Your Content”), you hereby grant to EVENT ESSENTIALS a non – exclusive, worldwide, perpetual, irrevocable, royalty – free, transferable, sub – licensable (through multiple tiers) right and license to use, reproduce, adapt, modify, distribute, translate, publish, create derivative works based on, perform, display and otherwise exploit Your Content, in whole or in part, in any media now known or hereafter developed, for any purpose whatsoever. You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content (i) does not infringe, violate, misappropriate or otherwise conflict with the rights of any third party, and (ii) complies with all applicable laws and regulations (foreign and domestic). In addition, Your Content must be accurate and truthful. EVENT ESSENTIALS reserves the right to remove any of Your Content from the Site at any time if EVENT ESSENTIALS believes in its sole discretion that it does not comply with this TOS. In addition, you agree that EVENT ESSENTIALS may use your name and logo (whether or not you have made it available through the Site) for the purpose of identifying you as an existing or past customer of EVENT ESSENTIALS both on the Site and in marketing and promotional materials.
7.3 Digital Millennium Copyright Act.
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that any Content made available in connection with the Services infringes your copyright, you (or your agent) may send us a notice requesting that the Content be removed, or access to it blocked. Notices and counter – notices must meet the then – current statutory requirements imposed by the DMCA (see http://www.loc.gov/copyright for details). Notices and counter notices with respect to the Services should be sent to:
Event Essentials, a Wyoming Corporation
1912 Pioneer Ave. Suite 1926
Cheyenne, WY 82001
Attn: Event Essentials.
DMCA Agent Telephone: 1-888-644-4932
Fax: (805) 494-9311
8.1 Certain Restrictions.
You understand that you are liable for all Content, in whatever form, that you provide or otherwise make available to or through the Services, including to Buyers and other users of the Services. You agree not to use the Services to:
- a) upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; harm minors in any way; Facilitate gambling, gaming, lotteries, raffles, contests, sweepstakes and/or any other activity featuring the award of a prize other than raffles, contests or sweepstakes conducted in a manner that complies in all respects with EVENT ESSENTIALS ‘s Raffles, Contests and Sweepstakes Guidelines; impersonate any person or entity, including, but not limited to, an EVENT ESSENTIALS representative or forum leader, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- b) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
- c) upload, post, email, transmit or otherwise make available any Content that you do not hav e a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- d) upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other intellectual property or proprietary rights of any person or entity;
- e) upload, post, email, transmit or otherwise make available any Content related to the sale or provision of goods and services other than the sale or provision of tickets and registrations to events listed on the Site and other goods and services being sold or provided in conjunction with such events;
- f) knowingly upload, post, email, transmit or otherwise make available any Content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or to otherwise interact with the Services in a manner not permitted by this TOS or expressly authorized by EVENT ESSENTIALS (including through the API TOS contained at http://developer. Event-Essentials.net/terms);
- g) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
- h) intentionally or unintentionally violate any applicable law or regulation (foreign or dome stic), including without limitation (i) regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange (e.g., the New York Stock Exchange, the American Stock Exchange or the NASDAQ) and (ii) l aws and regulations (foreign or domestic) regarding the sale or resale of tickets (including without limitation with respect to licensure requirements, maximums or limits on ticket prices, etc.);
- i) or stalk or otherwise harass any person or entity.
8.2 Certain Remedial Rights.
You acknowledge that EVENT ESSENTIALS does not pre – screen any Content provided or made available by you or any third party in connection with the Services, but that EVENT ESSENTIALS and its designees shall have the right (but not the obligation) in their sole discretion to (i) monitor, alter, edit, or remove any of your Content, in whole or in part, and/or (ii) rescind and terminate your right to use the Services at any time (with or without notice) for any reason or no reason. You acknowledge and agree that EVENT ESSENTIALS may preserve your Content and may also disclose your Content for any reason, including without limitation if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this TOS; (c) respond to claims that any of your Content violates the rights of third parties; and/or (d) protect the rights, property, or personal safety of EVENT ESSENTIALS , its users and/or the public . You understand that the technical processing and transmission of the Services, including Your Content, may involve (i) transmissions over various networks; and/or (ii) changes to conform and adapt to technical requirements of connecting networks or devices.
- SUB – DOMAINS.
EVENT ESSENTIALS may provide you with the right to use a sub – domain within the Site (e.g., [sub – domain prefix]. Event-Essentials.net or Festivalsetup.com). All such sub-domains are the sole property of EVENT ESSENTIALS. In the event EVENT ESSENTIALS provides you with a sub-domain, your right to use such sub-domain may be terminated by EVENT ESSENTIALS at any time, with notice, for any reason.
The following terms and conditions describe the terms and conditions of EVENT ESSENTIALS’s referral programs. EVENT ESSENTIALS reserves the absolute right to determine whether you or any other user of the Services qualifies for any of the following referral programs.
10.1 Organizer Referral Program.
EVENT ESSENTIALS will pay a referral fee to persons or entities (“Organizer Referrers”) that refer revenue – generating Organizers to EVENT ESSENTIALS, subject to the following terms and conditions: (a) Prior to an Organizer’s initial use of the Services, the Organizer Referrer must have contacted the Organizer and have been instrumental in getting the Organizer initially to register for and sell tickets/registrations for an event using the Services (as determined by EVENT ESSENTIALS in its sole discretion). The referral must be properly registered with EVENT ESSENTIALS when the Organizer initially sets up its account and the Organizer Referrer must fully comply with all instructions with respect thereto. (b) EVENT ESSENTIALS will pay the Organizer Referrer fifteen percent (15%) of the Event Essentials Service Fees (e.g., the per ticket or registration fee which may vary based on Event Essentials ‘s agreement with the applicable Organizer and does not include additional amounts such as taxes, royalties, credit card processing and other Service Fees and will be net of all refunds, credit card chargebacks and all other deducted amounts) actually paid to EVENT ESSENTIALS and retained by EVENT ESSENTIALS for the Organizer’s account during the 12-month period following the date of such Organizer’s first event registration via the Services. The referral fee will be paid at the beginning of each month to the Organizer Referrer if the amount due and unpaid is five dollars ($5.00) or more. Any unpaid balances will be added to any balances due in subsequent months. (c) EVENT ESSENTIALS reserves the right to change, modify or terminate this Organizer referral program and/or its terms at any time in its sole discretion. EVENT ESSENTIALS reserves the right to determine what, if any, amounts are properly due Organizer Referrers hereunder in its sole discretion.
- SPECIAL ADMONITIONS FOR INTERNATIONAL USE.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. By way of illustration and not limitation, you agree to comply with all applicable laws and regulations (foreign and domestic) regarding the transmission of technical data exported from the United States or the country in which you reside.
In addition, the Services are subject to United States export controls. No part of the Services may be exported or re – exported into, or to a national or resident of, any country to which the U.S. has embargoed goods and/or services of the same type as the Services. By using the Services or any part thereof (including by downloading any Software), you represent and warrant that you are not located in, and you are not a national or resident of, any such country. Further, no part of the Services (including any Software) may be exported or re – exported to any person or entity appearing on the Office of Foreign Assets Control’s Specially Designated Nationals and Blocked Persons List or the Bureau of Industry and Security’s Denied Persons List. By using the Services or any part thereof (including by downloading any Software), you represent and warrant that you are not a person or entity or under the control of or affiliated with a person or entity that appears on any such list.
- ADDITIONAL SERVICES.
EVENT ESSENTIALS may, upon request, and for such fees as EVENT ESSENTIALS may establish from time to time in its sole discretion, provide additional services to you beyond the functionality of the Site, including without limitation renting or leasing ticket scanning and other equipment, providing consultants and staffers to assist you on the date of your event, and providing dedicated account management services. All such additional services, whether provided prior to, during or following your event, shall be deemed a part of the Services and subject to all the terms and conditions of this TOS. Such additional services shall be set forth in a written Addendum Agreement to this TOS, EVENT ESSENTIALS Equipment Lease Agreement, and/or other written agreement between you and an authorized officer of EVENT ESSENTIALS, and shall set forth the Service Fees and the other terms and conditions relating to such additional services. As a condition to the lease of any equipment, you shall enter into a separate EVENT ESSENTIALS Equipment Lease Agreement.
Each Party agrees to defend, indemnify and hold the other Party, and its affiliates, and each of its and their respective officers, directors, agents, co-branders, other partners, and employees (collectively the “Party”), harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable attorneys and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise), or investigation made by any third-party (each a “Claim”) due to or arising out of: the other Party’s acts Each Party shall provide notice to the other Party of any such Claim, provided that the failure or delay by the notifying Party in providing such notice shall not limit the other Party’s obligations hereunder. Any indemnification obligations shall exist separate from and not be subject to any limitations of liability contained herein.
- SERVICE MODIFICATIONS/SUSPENSIONS.
EVENT ESSENTIALS reserves the right a t any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof) for any reason or no reason with or without notice. EVENT ESSENTIALS will not be responsible to you for a refund, in whole or part, of Service Fees for any reason, except for Service Fees (excluding the portion of Service Fees paid over to FPMs and other third party service providers used by EVENT ESSENTIALS in connection with providing the Services) related to refunds issued to Buyers. You agree that EVENT ESSENTIALS shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.
EVENT ESSENTIALS, in its sole discretion, may terminate your password, accounts (or any part thereof) and/or your right to use the Services, and remove and discard any and all of Your Content within the Services, for failure to timely pay any fees or other monies due EVENT ESSENTIALS, or if EVENT ESSENTIALS believes that you have violated or acted inconsistently with the letter or spirit of this TOS. You agree that any termination of your right to use the Services may be affected with 30 days’ notice. You shall be entitled to download all of your content during this notice period for future use. All provisions of this TOS that by their nature should survive termination of your right to use the Services shall survive (including, without limitation, all limitation on liability, releases, indemnification, obligations, disclaimers of warranties, and intellectual property protections and licenses).
The Services may provide, or third parties may provide, links to other Internet websites or resources. Because EVENT ESSENTIALS has no control over such websites and resources, you acknowledge and agree that EVENT ESSENTIALS is not responsible for the availability of such websites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such websites or resources. You further acknowledge and agree that EVENT ESSENTIALS shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on any such Content, advertising, products, services or other materials available on or through any such website or resource.
- DISCLAIMER OF WARRANTIES.
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EVENT ESSENTIALS HEREBY EXPRRESSLY DISCLAIMS WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. EVENT ESSENTIALS MAKES NO WARRANTY THAT: (I) THE SERVICES WILL MEET YOUR REQUIREMENTS EXCEPT AS STATED IN THE ORDER FORM AND ADDENDUM, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE 100% ACCURATE OR RELIABLE, OR (IV) THE SERVICES THEMSELVES (OR ANY PART THEREOF) WILL MEET YOUR EXPECTATIONS EXCEPT AS STATED IN THE ORDER FORM AND ADDENDUM. EVENT ESSENTIALS IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, ACTIONS OR INACTIONS OF ANY USER, BUYER OR OTHER NON-ORGANIZER, ORGANIZER OR THIRD-PARTY BEFORE, DURING AND/OR AFTER AN EVENT; AND EVENT ESSENTIALS WILL HAVE LIMITED LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (I) THROUGH (IV) ABOVE. YOU ACKNOWLEDGE THAT EVENT ESSENTIALS HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF EVENTS ADVERTISED, THE TRUTH OR ACCURACY OF ANY USERS’ (INCLUDING BUYERS’, OTHER NON-ORGANIZERS’ AND ORGANIZERS’) CONTENT OR LISTINGS, OR THE ABILITY OF ANY USER (INCLUDING BUYERS AND ORGANIZERS) TO PERFORM, OR ACTUALLY COMPLETE A TRANSACTION. IN ADDITION, EVENT ESSENTIALS IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD-PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SERVICES, (INCLUDING, WITHOUT LIMITATION, ANY FPM SERVICE), AND EVENT ESSENTIALS HAS NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD-PARTY SERVICE PROVIDER. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Notwithstanding the foregoing, you may report the misconduct of users, Buyers, other non-Organizers, Organizers and/or third parties in connection with the Site or any Services to EVENT ESSENTIALS. EVENT ESSENTIALS may investigate the claim and take necessary action.
- LIMITATION OF LIABILITY.
EVENT ESSENTIALS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SE RVICES, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF EVENT ESSENTIALS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, (III) AMOUNTS IN EXCESS OF US$100.00 IN THE AGGREGATE FOR ALL CLAIMS FROM A GIVEN ORGANIZER WITH RESPECT TO THE SERVICES, OR (IV) ANY MATTERS BEYOND EVENT ESSENTIALS ‘S REASONABLE CONTROL. EVENT ESSENTIALS SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF YOUR CONTENT OR ANY CONTENT OF ANY OTHER USER OF THE SERVICES. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SERVICES, YOU HEREBY AGREE TO RELEASE EVENT ESSENTIALS , AND ITS AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, CO – BRANDERS, OTHER PARTNERS, AN D EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN YOU AND THIRD PARTIES (INCLUDING OTHER ORGANIZERS, BUYERS, AND OTHER NON – ORGANIZERS) IN CONNECTION WITH THE SERVICES, YOUR ACCESS AND USE OF THE SERVICES, OR YOUR EVENT.
IN CONNECTION WITH THE FOREGOING RELEASE, YOU HEREBY WAIVE ANY APPLICABLE LAW OR STATUTE, WHICH SAYS, IN SUBSTANCE:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED H IS SETTLEMENT WITH THE DEBTOR.”
Notices to you may be made via either email or regular mail to the address in EVENT ESSENTIALS’s records. The Services may also provide notices of changes to this TOS or other matters by displaying notices or links to notices to you generally on the Services. Any notice from you to us shall be sent in writing to our mailing address at Event Essentials, a Wyoming Corporation, 1912 Pioneer Ave. Suite 1926, Cheyenne, WY 82001, USA, Attn: Corporate Counsel.
- SERVICE MARK INFORMATION.
The service marks, and logos of EVENT ESSENTIALS (the ” EVENT ESSENTIALS service marks”) used and displayed in connection with the Services are registered and unregistered trademarks or service marks of EVENT ESSENTIALS. Other company, product, and service names used in connection with the Services may be trademarks or service marks owned by third parties (the “Third Party Trademarks”, and, collectively with EVENT ESSENTIALS Trademarks, the “Trademarks”). The offering of the Services shall not be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without the prior written consent of EVENT ESSENTIALS specific for each such use. The Trademarks may not be used to disparage EVENT ESSENTIALS , any third party or EVENT ESSENTIALS ‘s or third party’s products or services, or in any manner (in EVENT ESSENTIALS ‘s sole judgment) that may damage any goodwill in the Trademarks. Use of any Trademarks as part of a link to or from any site is prohibited unless EVENT ESSENTIALS approves the establishment of such a link by prior written consent specific for each such link. All goodwill generated from the use of any EVENT ESSENTIALS Trademark shall inure to EVENT ESSENTIALS’s benefit.
23.1 Entire Agreement.
This TOS along with the Signed Services Agreement constitutes the entire agreement between you and EVENT ESSENTIALS and governs your use of the Services as an Organizer, superseding any prior or contemporaneous agreements, proposals, discussions or communications between you and EVENT ESSENTIALS on the subject matter hereof, other than any written Ticketing Services Agreement, EVENT ESSENTIALS Equipment Lease Agreement or Addendum Agreement between you and an authorized officer of EVENT ESSENTIALS relating to a specified event or events. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third party Content or third-party software or the Services in a manner other than as governed by this TOS.
23.2 Governing Law.
This TOS and the provision of the Services to you are governed by the laws of the State of Wyoming, U.S.A
Any controversy or claim arising out of or relating to this TOS or the provision of the Services shall be exclusively settled by binding arbitration in accordance with the commercial arbitration rules of the Wyoming Arbitration Act. Subject to the foregoing arbitration provision, you and EVENT ESSENTIALS agree to submit to the personal jurisdiction of the courts located within the city and county of Cheyenne, Wyoming. Either you or EVENT ESSENTIALS may seek any interim or preliminary relief from a court of competent jurisdiction in Cheyenne, Wyoming, necessary to protect the rights or property of you or EVENT ESSENTIALS (or its agents, suppliers, and subcontractors) pending the completion of arbitration.
23.4 Waiver; Invalid Provisions.
The failure or delay of EVENT ESSENTIALS to exercise or enforce any right or provision of this TOS shall not constitute a waiver of such right or provision. No oral waiver, amendment or modification shall be effective under any circumstance whatsoever. If any provision of this TOS is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this TOS shall remain in full force and effect.
23.5 Time to File Claim.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or this TOS must be filed within six (2) years after such claim or cause of action arose or be forever barred.
The section titles in this TOS are for convenience only and have no legal or contractual effect.
23.7 Violations. Please report any violations of this TOS by email to:
Last updated: January 14, 2016
About Event Essentials:
Welcome to Event Essentials. Event Essentials, a Wyoming Corporation, (“Company”, “we”, “us” and/or “our”) enables people all over the world to plan, promote, and sell tickets to any event. And we make it easy for everyone to discover events, and to share the events they are attending with the people they know. We do this through our websites and domains, the services available on or through our websites and domains or otherwise provided by us, and the software available on or through our websites and domains or otherwise provided by us (including our mobile applications) (collectively, the “Services”).
If you have any questions or concerns, please do not hesitate to contact us by using the following link: http://www.Event Essentials.com/contact-us.
Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
1. Personal Data:
Organizers: We collect Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services as an Organizer, contact us with inquiries, respond to one of our surveys or use certain Services. The Personal Data we may collect includes without limitation your name, address, email address and other personally identifiable information. In some cases we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
2. Non-Personal Data:
Non-Identifiable Data: When you interact with the Services, we collect certain personally non-identifiable information (“Non-Personal Data”). The Non-Personal Data we collect includes without limitation Internet Protocol (IP) addresses, Internet browser type, other characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Services, the time of your usage and aggregated Personal Data that cannot be used to specifically identify you. Such information, which is collected passively using various technologies, cannot, in and of itself, be used to specifically identify you. We also collect Non-Personal Data (including, without limitation, of the type set forth above) from third parties. The information we collect from third parties may be combined with the information we collect.
Cookies and Other Session Identifiers: In operating the Services, we use a technology called “cookies.” A cookie is a piece of information that is placed on your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Service usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit. These cookies may be used to tailor content (including advertising) you see on the Services as well as other Internet sites that you may visit in the future. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire).Through your web browser’s option settings you may be able (i) to receive notifications when you are receiving new cookies, (ii) to disable cookies or (iii) to delete cookies. Please refer to your web browser’s help section for information on how to do this. We recommend that you leave cookies turned on because they allow you to take advantage of some of the features of the Services. In addition to the types of cookies described above, we use local shared objects, also known as “Flash cookies,” and HTML 5 Local Storage for various purposes, including for fraud prevention and to display content (both on and off the Services) based upon what you view on the Services. Local shared objects and HTML 5 Local Storage are different from cookies described above. Cookie management tools provided by your browser may not remove local shared objects or HTML 5 Local Storage. To learn how to manage privacy and storage settings for local shared objects, click here.
Our Use of Information That We Collect:
1. Personal Data:
- Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
- Access and Use: If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply payment information (e.g., bank account or credit card information) to the Services for the purpose of purchasing tickets as a Buyer or processing payments as an Organizer, we will use that information to facilitate such purchase or process such payments.
- Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Services, to better understand our users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
- Organizer Emails: We allow Organizers to use our email system to contact Buyers for their current and past events, so you may receive emails from our system that originate with such Organizers.
2. Non-Personal Data:
Because Non-Personal Data cannot be used to personally identify you, we may use such information for any lawful purpose.
Our Disclosure of Information That We Collect:
1. Personal Data:
We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below:
Agents, Consultants and Related Third Parties: We, like many businesses, sometimes engage other companies to perform certain business-related functions. Examples of such functions include mailing information, ticket fulfillment, fraud prevention, maintaining databases and processing payments. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of third parties, (iii) to prevent, investigate, or identify possible wrongdoing in connection with the Services, (iv) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (v) to protect against legal liability.
2. Non-Personal Data:
Because Non-Personal Data cannot be used to personally identify you, we may disclose, transfer or share Non-Personal Data for any lawful purpose.
You have several choices available when it comes to your Personal Data:
Limit the Personal Data You Provide: You can use the Services without providing any Personal Data or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to open an account, or buy or sell tickets, your name and email address will be required.
Opt Out: You can “opt out” of receiving Event Essentials newsletter emails by logging in, clicking on “Account” and following the instructions to “email preferences.” You may modify your choices at any time in your Event Essentials account. In the event an Organizer uses our system to email you, you will be able to “opt out” of receiving those communications as well. Please note that if you unsubscribe from receiving a particular Organizer’s emails, you will no longer receive emails from the particular Organizer that are sent through our system (but you may still receive emails sent by that Organizer through means other than our system), however, you will still receive Event Essentials communications and communications from other Organizers whose events you have attended or are registered to attend or who have otherwise obtained your email address. Likewise, if you unsubscribe from our communications you will continue to receive communications from Organizers. So you may have to unsubscribe from multiple emails before you stop receiving all communications. You can also unsubscribe from receiving all Organizer emails sent through our system. It may take up to 24 hours for us to process an unsubscribe request. Note that you cannot unsubscribe from update communications about the Services. You can stop receiving Service communications only by contacting us at
Google Analytics & Advertising:
Event Essentials uses Google Analytics Advertising Features:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- DoubleClick Platform integrations
- Google Analytics Demographics and Interest Reporting
- Google Analytics cookie
- DoubleClick cookie
By enabling these advertising features, Event Essentials enable Google Analytics to collect data about our traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation.
We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless you have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger.
The Google Analytics Advertising Features you’ve implemented.
Google Analytics opt-out browser add-on.
To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.
Updates to your browser or operating system may affect the functionality of the opt-out add-on. Learn about managing add-ons for Chrome here. If you are not using Chrome, check directly with the manufacturer of your browser to determine whether add-ons will function properly on the browser version that you are using.
The latest versions of Internet Explorer sometimes load the Google Analytics opt-out add-on after sending data to Google Analytics. Therefore, if you are using Internet Explorer, the add-on will set cookies on your computer. These cookies ensure that any collected data is immediately deleted from the collection server. Please make sure that third party cookies aren’t disabled for your Internet Explorer browser. If you delete your cookies, the add-on will, within a short timeframe, reset these cookies to ensure that your Google Analytics browser add-on remains fully functional.
The Google Analytics opt-out browser add-on does not prevent data from being sent to the website itself or in other ways to web analytics services.
If you have any questions or concerns, please do not hesitate to contact us by using the following link: http://www.Event Essentials.com/contact-us.
Links to Other Web Sites:
Storage and Security:
We may store Personal Data itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. We take what we believe to be reasonable steps to protect the Personal Data provided via the Services from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.
International Privacy Laws:
US-EU & US-Swiss Safe Harbor Programs:
Other Terms and Conditions:
Your access to and use of the Services is subject to the Terms of Service.
Access to Information:
Organizers may access and update their Personal Data being stored by us by logging in and visiting the My Account page. Organizers may also contact us directly at the address specified below with respect to Personal Data that is not accessible through the My Account page. Buyers and other non-Organizers do not have a formal account with Event Essentials, however, you can create a formal account by signing up. After signing up, you can update and access your Personal Data on the My Account page. Buyers and other non-Organizers can also contact us directly with requests to update Personal Data at the address specified below. We will take reasonable steps to respond to requests relating to Personal Data within 30 days, however, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information). Note that you may not have access to or the ability to update Non-Personal Data, much of which is held in aggregate form.
Retention and Deletion:
We may retain your Personal Data as long as you continue to use the Services. You may close your account by contacting us. However, we may retain Personal Data and Non-Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media and other information systems.
Contacting Event Essentials:
If you have a complaint about Event Essentials’ privacy practices you should write to us at Event Essentials, Inc., Attn: Privacy Officer, 1712 Pioneer Ave. Ste. 1926, Cheyenne, WY 82001, USA, or by email to email@example.com. We will take reasonable steps to work with you to attempt to resolve your complaint. Event Essentials has a dispute resolution mechanism for all related complaints. You may raise such a complaint by contacting by digital fax to firstname.lastname@example.org but in each case only after first contacting our Privacy Officer with your complaint and allowing us a reasonable amount of time to address your complaint. If you are faxing or mailing us to lodge a complaint, you must include the following information: the name of the company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. The dispute resolution process will be conducted in Wyoming, USA.